Maisey Mae Policies

Ordering

You may place your order via MaiseyMae.com 24 hours a day, 7 days a week. You may also submit an order via phone  Monday through Friday 9am-5pm EST.

E-mail: info@maiseymae.com
Phone: 207.799.6662
Fax: 866.723.3656

Due to the personalization of the majority of our products, orders are shipped 2-3 weeks after receipt of your completed order. Non-personalized items typically ship in 1 week. If you need your order sooner, please let us know and we will do our best to accommodate you. Rush fees may apply.

Since all orders are custom, Maisey Mae cannot guarantee the availability of our products, but we will do our best to fulfill your order in a timely manner. If you have ordered an item that is not available or is back-ordered, we will contact you via email or phone.

Wholesale Requests

To receive information about carrying Maisey Mae products, please click here.

Font Styles

Gift Wrapping Services

Maisey Mae products make wonderful, talked-about gifts for baby showers, baby's arrival and all other special occasion. Let us put the finishing touch on your special gift! Our apple green wrapping paper, tissue and coording ribbon make every present special. Choose from a 'Tissue Paper Wrap' for $3 or 'Gift Box Wrap' for $6. Complimentary, hand written gift cards are available with each gift, at no additional charge. 

Return Policy

Maisey Mae Designs, LLC stands behind its products and will replace any item that proves defective under normal circumstances and appropriate care. If you ever have any problems with our products, please contact us immediately. Your request to return a product MUST be approved by Maisey Mae prior to being returned. Once approved, please return the item to Maisey Mae within 14 days. Ship prepaid and insured with the package wrapped appropriately. Shipping and handling is non-refundable.

Our Mailing Address is:

Maisey Mae Designs, LLC
10 Hemlock Hill Road
Cape Elizabeth, ME 04107

Please note that special orders and sale items cannot be returned or exchanged.

Sizing Chart and Product Care

Our Sibling tees are 100% combed cotton. To keep your Maisey Mae clothes looking fresh wash them inside out in cold water and tumble dry. Do NOT iron the screen-printed design. See below for detailed sizing information.

Contact and Billing Information

Maisey Mae's order form requires customers to provide contact and billing information. We collect customer's contact information (name, address and email address) and financial information (credit card numbers) in a 128 bit encrypted and secure environment. This information is only used to send orders. Financial information collected is used to check the customer's qualifications and to bill the user for products and services.

Privacy of Our Email Lists

Maisey Mae maintains several email lists to keep customers informed about sales and new product announcements. We do not sell, rent, loan or lease the addresses on our list to anyone.

For your security, all payments are processed through PayPal. Maisey Mae never receives your credit card information. Payment must be made in full before your order will be processed.